We are commited to:
Providing the Best Service
MicroChannel Customer Service Representatives are competent professionals with product knowledge expertise to assist customers with the support and service on Laptops /Notebooks, Desktop, Servers and Projectors
Repairs and Spare-Parts provided for Acer, Dell, Lenovo, LG, Samsung, Packard Bell, IBM, Toshiba, Fujitsu, Asus and HP Â Notebooks
Apple Service and Repair Center for Imacs, Macbooks, ipods, Ipads
We offer Data Backup and recovery, which means NO LOSS of critical data.
We have the largest inventory of spare stock available in our Cape Town Store – that means we have the shortest turnaround-time in the Industry.
Fixing It Right the First Time
MicroChannel help desk respond with accurate information to provide the right solutions to all repairs on the first interaction. We take ownership, set accurate expectations and follow through on all commitments so we never disappoint our Customers.
We take care to put the customer first by providing the utmost courtesy, empathy, and respect in all interactions with our customers and their support needs.
Through this we earned our respect and known to be the best at what we do.
Insurance Approved:
* Auto and General
* Santam
* Sanlam
* Outsurance
* Old Mutual
* Alexander Forbes
Peace of Mind
MicroChannel meets the full requirements for the NEW Consumer Protection Act.
* Customers have 6 months to return faulty parts for replacement, repair or refund.
* We supply a quotation for work for your approval.
* If more work is required beyond the quotation, customer will be notified first.
* We have an Assessment Fee for all repairs quoted for.